Our services:
Pre-sale services
1. Provide total solutions according to customer request free of charge.
2. Provide local technical support if neccessary.
In-sales services
1. Delivery on time
2. Provide structure and installation drawing according to customer request
3. High efficiency transportation service
After-Sales services
1. One year free maintenance, life time maintenance
2. 7*24 hours response time
3. Provide necessary accessories with products
4. Free technical training
5. Regular telephone satisfaction return test
6. Software upgrade free of charge
FAQ
1. Q: Are you a manufacturer or trading company?
A:We are a manufacturer who has been specializing in producing LCD display for over 15 years.
2. Q: How does your factory do regarding quality control?
A:Quality is priority.DEDI people always attach great importance to quality controlling from the very beginning to the very end.
We focus on every detail ,Our factory has gained Fcc, CE, RoHS authentication.
3. Q: What is your after-sale service?
A: We offer 100% guarantee on our product .
4. Q: What is your MOQ?
A: Any quantity is acceptable for your order. And the price is negotiable for large quantity.
5. Q: When will you make the delivery?
A: We can make the delivery within 3-15 working days according to the size and quantities of your order.
6.Q:what brand of screen are you using?
A:we are using LG,AUO and CHIMEI screen.
7.Q: Do you have your own enclosure factory?
A:Yes we do have our own enclosure factory,and we have the best structural Engineer,
we hope to provide you with best screen and shape,so OEM is also welcome.
8.Q:if you are not online,how can i get contact with you?
A:if i am not online,please kindly check the following contact information,you can send me email,you can call me,I will reply you ASAP.